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BRSR COVID-19 Update

The Health And Safety Of Our Staff And Guests Is Our Top Priority.

 

As with any transmissible illness, risk of exposure to COVID-19 exists in any place where people gather or are present. Based upon guidance issued by the Center for Disease Control (CDC) as well as other federal, state and local agencies and authorities, we have implemented – for our staff and guests – the following protocols and best practices to limit the risk:

  • As part of the TSA’s mandate, ALL RIDERS MUST FILL OUT OUR COVID QUESTIONNAIRE AND BRING IT WITH THEM ON THE DATE OF THEIR TRIP. DOWNLOAD IT HERE.
  • Where possible, “social distancing” is encouraged throughout the property
  • Hand sanitizing stations will be available for guest and employee use
  • Signs, PA announcements, and staff instruction both onboard and while on BRSR property will provide reminders to guests and employees alike of the importance of “social distancing,” and frequent hand washing.
  • Cashless transactions are available and strongly encouraged throughout all purchasing locations, including the Gift Shop
  • Frequent sanitizing of all public areas including commonly used surfaces in the Ticket Office/Gift Shop/Concession such as door handles, countertops, seating areas
  • Clear protective barriers at all front-facing service counters – Ticket Office, Gift Shops, and Concessions Sales

OUR STAFF:

  • All employees receive daily health screenings, temperature, and symptom checks
  • Any employees exhibiting symptoms will be asked to return/stay home
  • All employees will be required to wear a BRSR-issued facemask and/or shield while on company property
  • All employees are kept up to date on CDC & OSHA guidelines regarding workplace safety during COVD-19
  • All employees must adhere to all departmental cleaning and disinfecting instructions based on CDC guidelines

OUR GUESTS:

  • We encourage awareness and adherence to CDC and state health and safety guidelines
  • We encourage you to maintain “social distancing”
  • We encourage adherence to proper hand washing guidelines
  • We encourage you to cover your mouth and nose with a tissue when you cough or sneeze and dispose of
    tissue in trash
  • We encourage you to stay home if you are ill or exhibiting symptoms of flu or COVID-19 – we will work with
    you to cancel or reschedule your reservations without penalty when done 48 hours in advance
  • We encourage courteousness in enclosed spaces and walkways and permitting ample space for passing and “social distancing”
  • We encourage all to remain seated in your assigned passenger coach during your round trip, except for the layover in McCaysville, Ga / Copperhill, TN
We at the BRSR are adopting and encouraging the above practices for the health and safety of our guests and staff. Please follow all posted and announced instructions during your visit.
AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE. BY VISITING AND JOINING US ABOARD THE BRSR, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19.
Please contact us if you have any questions. We look forward to providing a safe and memorable experience for you!