Contact Us - Blue Ridge Scenic Railway

Contact Us

Get In Touch With Us

Chat – You can use the chat icon in the lower right side of the screen to chat with us.

Text – You can send text messages to 762-422-2039

Call – You can reach the depot at (877) 413-8724

Address – 241 Depot Street, Blue Ridge, GA 30513

The ticket office is open 9 a.m. – 4 p.m. ET seven days a week.

Arrival: It is HIGHLY recommended that you and your party arrive at least 1 hour prior to departure (Please see your confirmation email for your departure time). This will provide adequate time for you to park and pick up your tickets. The train WILL NOT wait on late passengers

Parking: There are a variety of parking options available in downtown Blue Ridge. Click Here to view and download the parking map. Handicap spaces with nearby wheelchair accessible entrances are available on the corner of East Main Street in front of the depot. Weekends are our busiest days, so expect heavy traffic and limited parking.

Directions from Atlanta:

Take I-75 North to I-575 North. I-575 becomes Hwy. Follow 515 all the way to Blue Ridge.
Turn right at the second traffic light on to Cook Street (Burger King on the corner).
Straight through the traffic light on to Mountain Street. Go approximately one block to parking on West Main Street or cross the track and use the city parking lot on the left (east side of tracks).
The depot is on the east side of the tracks on Depot Street.

Location

Blue Ridge Scenic Railway
241 Depot Street
Blue Ridge, GA 30513
info@brscenic.com
Text Us: 762-422-2039
Call: (877) 413-8724

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BRSR COVID-19 Update

The Health And Safety Of Our Staff And Guests Is Our Top Priority.

As with any transmissible illness, risk of exposure to COVID-19 exists in any place where people gather or are present. Based upon guidance issued by the Center for Disease Control (CDC) as well as other federal, state and local agencies and authorities, we have implemented – for our staff and guests – the following protocols and best practices to limit the risk:

As part of the TSA’s mandate, ALL RIDERS MUST FILL OUT OUR COVID QUESTIONNAIRE AND BRING IT WITH THEM ON THE DATE OF THEIR TRIP. DOWNLOAD IT HERE.
Where possible, “social distancing” is encouraged throughout the property
Hand sanitizing stations will be available for guest and employee use
Signs, PA announcements, and staff instruction both onboard and while on BRSR property will provide reminders to guests and employees alike of the importance of “social distancing,” and frequent hand washing.
Cashless transactions are available and strongly encouraged throughout all purchasing locations, including the Gift Shop
Frequent sanitizing of all public areas including commonly used surfaces in the Ticket Office/Gift Shop/Concession such as door handles, countertops, seating areas
Clear protective barriers at all front-facing service counters – Ticket Office, Gift Shops, and Concessions Sales

OUR STAFF:

All employees receive daily health screenings, temperature, and symptom checks
Any employees exhibiting symptoms will be asked to return/stay home
All employees will be required to wear a BRSR-issued facemask and/or shield while on company property
All employees are kept up to date on CDC & OSHA guidelines regarding workplace safety during COVD-19
All employees must adhere to all departmental cleaning and disinfecting instructions based on CDC guidelines

OUR GUESTS:

We encourage awareness and adherence to CDC and state health and safety guidelines
We encourage you to maintain “social distancing”
We encourage adherence to proper hand washing guidelines
We encourage you to cover your mouth and nose with a tissue when you cough or sneeze and dispose of
tissue in trash
We encourage you to stay home if you are ill or exhibiting symptoms of flu or COVID-19 – we will work with
you to cancel or reschedule your reservations without penalty when done 48 hours in advance
We encourage courteousness in enclosed spaces and walkways and permitting ample space for passing and “social distancing”
We encourage all to remain seated in your assigned passenger coach during your round trip, except for the layover in McCaysville, Ga / Copperhill, TN

We at the BRSR are adopting and encouraging the above practices for the health and safety of our guests and staff. Please follow all posted and announced instructions during your visit.

AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE. BY VISITING AND JOINING US ABOARD THE BRSR, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19.

Please contact us if you have any questions. We look forward to providing a safe and memorable experience for you!