Terms And Conditions

View our Terms and Conditions below.

Terms And Conditions Of Participation

In consideration of the Ticket User’s participation in the caboose/train ride and photograph experience conducted by Blue Ridge Scenic Excursions LLC and any related activities, (collectively, the “Experience”), wherever the Experience may occur, the Ticket User hereby acknowledges that participation in the Experience is entirely voluntary, and that the Ticket User understands and agrees as follows:

ASSUMPTION OF RISK/LIABILITY RELEASE AND INDEMNITY:  The Ticket User understands that incidental to his/her participation in the Experience, the Ticket User may be engaging in activities that involve the risk of serious personal injury, illness, permanent disability, dismemberment, and death, and that such participation may also involve the risk of severe economic and property loss and damage.  The Ticket User understands these risks may result from the actions, negligence and failure to act of him/herself and others (including, but not limited to, other individuals in attendance at the Experience and to the Released Parties, as defined below) and from the condition of any property, facilities or equipment used.  The Ticket User also understand that there may be risks involved that are not known to him/her or to the Released Parties, and may not be foreseen or reasonably foreseeable by anyone at this time or at the time of the Experience.  

THE TICKET USER AGREES TO ASSUME ALL OF THE FOREGOING RISKS, AS WELL AS THE RISK OF ANY NEGLIGENCE BY OTHER PARTICIPANTS OR BY THE RELEASED PARTIES, AND THE RISK OF INJURY CAUSED BY THE CONDITION OF ANY PROPERTY, FACILITIES OR EQUIPMENT USED DURING THE EXPERIENCE, AND ACCEPT PERSONAL RESPONSIBILITY FOR ANY INJURY (INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, DISABILITY, DISMEMBERMENT AND DEATH), ILLNESS, DAMAGE, LOSS, CLAIM, LIABILITY OR EXPENSE, OF ANY KIND OR NATURE, THAT THE TICKET USER OR HIS/HER PROPERTY MAY SUFFER ARISING OUT OF OR IN CONNECTION WITH PARTICIPATION IN THE EXPERIENCE.  

ON HIS/HER OWN BEHALF, AND ON BEHALF OF HIS/HER HEIRS, EXECUTORS, ADMINISTRATORS AND NEXT OF KIN, THE TICKET USER HEREBY RELEASES, COVENANTS NOT TO SUE, AND FOREVER DISCHARGES THE RELEASED PARTIES OF AND FROM ALL LIABILITIES, CLAIMS, ACTIONS, DAMAGES, COSTS OR EXPENSES OF ANY NATURE (“CLAIMS”) ARISING OUT OF OR IN ANY WAY CONNECTED WITH TICKET USER’S PARTICIPATION IN THE EXPERIENCE, AND FURTHER AGREES TO INDEMNIFY AND HOLD EACH OF THE RELEASED PARTIES HARMLESS FROM AND AGAINST ANY AND ALL SUCH CLAIMS ARISING OUT OF OR IN ANY WAY CONNECTED WITH TICKET USER’S PARTICIPATION IN THE EXPERIENCE, AND FURTHER AGREES TO INDEMNIFY AND HOLD EACH OF THE RELEASED PARTIES HARMLESS FROM AND AGAINST ANY AND ALL SUCH CLAIMS INCLUDING, BUT NOT LIMITED TO, ALL ATTORNEYS’ FEES AND DISBURSEMENTS THROUGH AND INCLUDING ANY APPEAL.  TICKET USER UNDERSTANDS THAT THIS RELEASE AND INDEMNITY INCLUDES ANY CLAIMS BASED ON THE NEGLIGENCE, ACTION OR INACTION OF ANY OF THE RELEASED PARTIES AND COVERS BODILY INJURY (INCLUDING DEATH), PROPERTY DAMAGE, AND LOSS BY THEFT OR OTHERWISE, WHETHER SUFFERED BY THE TICKET USER BEFORE, DURING OR AFTER SUCH PARTICIPATION.  For the purposes hereof, the “Released Parties” are Blue Ridge Scenic Excursions LLC, its respective parents, subsidiaries and other affiliated or related companies, and the officers, directors, employees, agents, contractors, subcontractors, representatives, successors, assigns, and volunteers of each of the foregoing entities.

PHYSICAL CONDITION/MEDICAL AUTHORIZATION:  The Ticket User hereby certifies that he/she is physically fit for participation in the Experience and have not been advised otherwise.  In connection with any injury sustained or illness or medical conditions experienced during attendance in connection with the Experience, the Ticket User authorizes any emergency first aid, medication, medical treatment or surgery deemed necessary by any attending medical personnel if the Ticket User is not able to act on his/her own behalf.  Additionally, the Ticket User authorizes medical treatment for her/himself, at Ticket User’s cost, if the need arises; however, the Ticket User acknowledges that the Released Parties will have no duty, obligation or liability arising out of the provision of, or failure to provide, medical treatment.

PUBLICITY RIGHTS:  The Ticket User further grants the Released Parties the right to photograph, record and/or videotape the Ticket User and further to display, edit, use and/or otherwise exploit the Ticket User’s name, face, likeness, voice, and appearance, in all media, whether now known or hereafter devised (including, without limitation, in computer or other device applications, online websites, social media, advertisements, television programming, in motion pictures, films, newspapers, and magazines) and in all forms including, without limitation, digitized images or video, throughout the universe in perpetuity, whether for advertising, publicity, or promotional purposes, without compensation, residual obligations, reservation or limitation, or further approval.  The Ticket User further agrees to indemnify and hold harmless the Released Parties for any Claims associated with such grant and right to use.  The Released Parties are, however, under no obligation to exercise any rights granted herein.

Are Service Dogs or Emotional Support Animals Allowed On The Train?

Blue Ridge Scenic Railway operates in accordance with the Americans with Disabilities Act (“ADA”) and permits Service Animals on Property. Under the ADA, a Service Animal is defined as a dog that has been individually trained to do work or perform tasks for people with disabilities. The work or task the dog has been trained to provide must be directly related to the person’s disability.

Emotional support, comfort and companionship animals are Not Covered under the Americans with Disabilities Act and are not allowed on Property.

Requirements For ADA Compliant Service Animals on Property:

● The Service Animal must be harnessed or on a leash, house broken, and under the owner’s control at all times.

● The Service Animal must remain on the floor and is Not Allowed on any furniture at any time. The service animal cannot be held by the owner.

● If the Service Animal disrupts the journey for anyone else, we will have to consider alternative seating options for the service animal and its owner.

● You must inform our ticket office staff, prior to your scheduled train departure, that you have an ADA Compliant Service Animal.

For additional information and definitions of Service Animals please visit the ADA website: Click To View

GOVERNING LAW:  This Waiver and Release Form will be governed by the laws of the State of Georgia, and any legal action relating to or arising out of this Waiver and Release Form will be commenced exclusively in the United States District Courts for the State of Georgia (or if such District Courts do not have jurisdiction over the subject matter thereof, then to such other court sitting in such county and having subject matter jurisdiction).  The Ticket User SPECIFICALLY WAIVES THE RIGHT TO TRIAL BY JURY.

If the Ticket User is under the age of 18 years, the parent/guardian of Ticket User shall be deemed to have authorized and approved the above Agreement on the minor’s behalf. 

Stay up to date with events and special offers

BRSE Badge Favicon

BRSR COVID-19 Update

The Health And Safety Of Our Staff And Guests Is Our Top Priority.

 

As with any transmissible illness, risk of exposure to COVID-19 exists in any place where people gather or are present. Based upon guidance issued by the Center for Disease Control (CDC) as well as other federal, state and local agencies and authorities, we have implemented – for our staff and guests – the following protocols and best practices to limit the risk:

  • As part of the TSA’s mandate, ALL RIDERS MUST FILL OUT OUR COVID QUESTIONNAIRE AND BRING IT WITH THEM ON THE DATE OF THEIR TRIP. DOWNLOAD IT HERE.
  • Where possible, “social distancing” is encouraged throughout the property
  • Hand sanitizing stations will be available for guest and employee use
  • Signs, PA announcements, and staff instruction both onboard and while on BRSR property will provide reminders to guests and employees alike of the importance of “social distancing,” and frequent hand washing.
  • Cashless transactions are available and strongly encouraged throughout all purchasing locations, including the Gift Shop
  • Frequent sanitizing of all public areas including commonly used surfaces in the Ticket Office/Gift Shop/Concession such as door handles, countertops, seating areas
  • Clear protective barriers at all front-facing service counters – Ticket Office, Gift Shops, and Concessions Sales

OUR STAFF:

  • All employees receive daily health screenings, temperature, and symptom checks
  • Any employees exhibiting symptoms will be asked to return/stay home
  • All employees will be required to wear a BRSR-issued facemask and/or shield while on company property
  • All employees are kept up to date on CDC & OSHA guidelines regarding workplace safety during COVD-19
  • All employees must adhere to all departmental cleaning and disinfecting instructions based on CDC guidelines

OUR GUESTS:

  • We encourage awareness and adherence to CDC and state health and safety guidelines
  • We encourage you to maintain “social distancing”
  • We encourage adherence to proper hand washing guidelines
  • We encourage you to cover your mouth and nose with a tissue when you cough or sneeze and dispose of
    tissue in trash
  • We encourage you to stay home if you are ill or exhibiting symptoms of flu or COVID-19 – we will work with
    you to cancel or reschedule your reservations without penalty when done 48 hours in advance
  • We encourage courteousness in enclosed spaces and walkways and permitting ample space for passing and “social distancing”
  • We encourage all to remain seated in your assigned passenger coach during your round trip, except for the layover in McCaysville, Ga / Copperhill, TN
We at the BRSR are adopting and encouraging the above practices for the health and safety of our guests and staff. Please follow all posted and announced instructions during your visit.
AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE. BY VISITING AND JOINING US ABOARD THE BRSR, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19.
Please contact us if you have any questions. We look forward to providing a safe and memorable experience for you!